15 January 2019 | Media release
The South African Social Security Agency (SASSA) is concerned by the case of a man advertising the sale of SASSA cards on Facebook. SASSA and the South African Post Office are currently working with the police to get to the bottom of this matter and are following leads that should result in the arrest of what seems to be the mastermind behind this scam.
The stolen cards are sold for different amounts of money by the scammers. "These stolen cards were immediately deactivated and are worthless so the public is warned not to be tempted to try and buy them as they are useless": SASSA Acting CEO, Abraham Mahlangu said. He added that "no grants can be drawn from the stolen cards and anyone buying them stands to lose out and if caught may be charged with possession of stolen property.
Beneficiaries are reminded that SASSA services are free and not for sale. They are also advised to refrain from sending their ID numbers, PINS and SASSA card numbers to strangers as these are part of the scams to defraud them.
Selling of SASSA cards is illegal and criminal! Beneficiaries are urged to report such incidents to the police or alert SASSA. SASSA officials will never ask for money to issue a SASSA card. Beneficiaries are reminded to keep their PINs secret and not to disclose their card and ID numbers at all.
Beneficiaries of social grants need to be extra vigilant as there are many fraudsters who will target the innocent and vulnerable. Beneficiaries should call SASSA on 0800601011 whenever they are offered any service relating to social grants for money no matter how little the charge could be. SASSA is not involved in any other business except the payment of social grants.
Issued on behalf of SASSA
Media enquiries: Paseka Letsatsi (Spokesperson)
082 883 9969
By Phaladi Seakgwe
Social Development Deputy Minister Hendrietta Bogopane - Zulu has assured elderly people in Mpumalanga that government will always be there for senior citizens and address their concerns.
The Deputy Minister was speaking during a luncheon she held for senior citizens in Mayflower. Speaking to hundreds of elderly people mostly grant recipients, she further said it is not often that elderly people are given a platform to directly speak to government and raise their concerns.
One grant recipient told the Deputy Minister that they easily forget their pins when withdrawing their grants and now have to rely on others to withdraw money on their behalf. She challenged SASSA to ensure that it looks at the conditions under which they are paid.
Deputy Minister Bogopane - Zulu assured them that government will do anything possible to ensure that beneficiaries are not disadvantaged in any way.
She further appealed to those who still had the old white SASSA cards to swap them immediately as they would not be paid in January 2019 if they had not done so.
By Phaladi Seakgwe
The South African Social Security Agency concluded a two day consultative meeting with stakeholders held at Emperors Palace to find ways and means of serving beneficiaries of social grants better. These key partners included amongst others, the South African Post Office, Banking Association of South Africa, Reserve Bank, Black Sash, the security industry, grants beneficiaries, the South African Police Service and various banks as well as retailers. The meeting was held to discuss whether it would be better to use the payments staggering approach to pay beneficiaries in the platforms that they currently use to receive their money.
Speaking at the opening of the meeting, Thandi Sibanyoni Executive Manager for Corporate Services on behalf of the SASSA Executive management highlighted the importance of making it easier for beneficiaries of social grants to receive their money under dignifying conditions. “If it was not of beneficiaries, there would be no SASSA, so we need to constantly look at ways of ensuring that we relieve their anxieties and improve from the mistakes of the past when we service them. As SASSA we do not want beneficiaries to travel long distances to receive their money”, she emphasized. Sibanyoni further said that all the sectors present at the meeting form part of the payment value chain and their inputs will greatly assist SASSA to serve beneficiaries of social grants more efficiently going forward.
Since the beginning of October 2018, government is now fully responsible for the payment of social grants through the Post Office after the relationship with CPS came to an end. Beneficiaries of social grants have options available to them to choose how they want to receive their grants such as at the post office, various retailers and ATMs using the new gold SASSA card or through their own personal bank accounts.
SASSA is appealing to all beneficiaries not to wait until the last minute to change from the old white SASSA card to the new gold SASSA card as no money will be paid into the old card starting from January 2019. Those beneficiaries who are still using the old SASSA card should immediately visit their SASSA offices or post office to swap their cards before 14 December 2018 to avoid any disappointment.
All stakeholders who participated expressed their satisfaction with the outcomes of the meeting and felt that they now understand each other’s operations and areas well to come up with resolutions that will benefit grants recipients. The engagements will continue until the right solutions are found.