By Phaladi Seakgwe
Social Development Minister Susan Shabangu visited the post office in Worcester, Western Cape as well as the local SASSA office to check how the enrolment system is functioning and how beneficiaries are responding to it as part of the transition.
Flanked by the Acting SASSA CEO Mr Abraham Mahlangu as well as other executives from the agency, Minister Shabangu was taken through the post office processes inside the Worcester post office and got the assurance from management that the post office is capable to deliver on the agreement with SASSA.
She went further to engage with beneficiaries of social grants at the Worcester local office as well as observe the enrolment and card issuance processes. Speaking to community members in the area, Minister Shabangu encouraged them to take up the new SASSA card and opt to receive their money in a manner that will not result in charges when making withdrawals. "I want to encourage you to go to your nearest SASSA offices and post office facilities for card swap. We are replacing the old SASSA card with the new card which have some good benefits for you. With the new card, no one will deduct money from you", said the Minister.
She further emphasized that the deadlines as given by the court to deal with cash payments will be met as the court was very unequivocal in terms of its directive.
As she displayed and introduced the new SASSA card to beneficiaries during this occasion, she also appealed to them to make the right choice that will have no financial disadvantages on their part in terms of charges.
24 April 2018 | Media Statement
The South Africa Social Security Agency (SASSA) has noted with concern how Grindrod bank has used SASSA’s name to mislead beneficiaries by implicitly blurring the lines between their EasyPay Everywhere (green) card and the SASSA card. This emerged in a pamphlet that has been circulated at strategic places across the country.
The pamphlet is written “You have the right to continue to use your SASSA branded Grindrod card or your Easypay Everywhere (green) cardfor as long as you want to”. This misleading message, and its timing, is meant to create confusion among beneficiaries. Furthermore, the old SASSA card expires in December 2018 although this pamphlet claims it doesn’t expire then. The result of this confusion has the potential of enticing beneficiaries to opt into financial services carried by the green card.
Acting SASSA CEO cautioned Grindrod in a letter addressed to its CEO, David Polkinghorne, against the implications of the misleading pamphlet.
In the letter, Acting CEO outlined reasons why the pamphlet is misleading.
The pamphlet depicts the SASSA card and Easy Pay Everywhere (green) card as being the product of Grindrod and Net1. On the contrary, the SASSA card is the product of SASSA which is being managed by CPS/Grindrod.
Furthermore the pamphlet depicts the green card as one of SASSA’s banking accounts of choice, however that card has not been endorsed or backed by SASSA.
Grindrod has been given 5 days to provide SASSA with proof of retracting the false claims contained in its pamphlet.
SASSA wishes to inform beneficiaries that the new card has already been manufactured and it will be distributed accordingly from May 2018. The new card, which will be issued by the South African Post Office and SASSA, replaces the old card and will be used for payment and withdrawal of social grants as from May 2018.
Beneficiaries are urged to be vigilant at all times and to particularly take note of individuals who are marketing products under the guise of being SASSA officials. When in doubt they must contact their local offices or the customer care department on 0800601011.
Issued on behalf of SASSA
By Phaladi Seakgwe