Thousands of social grants beneficiaries across the country received their money through the South African Post Office at various pay points today 08 October 2018.
This marks a major milestone as government has now taken over the responsibility from Cash Paymaster Services whose contract came to an end recently.
Minister of Social Development Ms Susan Shabangu witnessed this major milestone at the Sebokeng paypoint in the Vaal where she assured beneficiaries that government will continue to pay their grants without fail.
- SASSA Acting Chief Executive Officer Mr Abraham Mahlangu was at Mbuzini in Mpumalanga to ensure that payment runs smoothly. Mahlangu told hundreds of beneficiaries that today marks the beginning of an era free of challenges that beneficiaries had to endure at the hands of the previous service provider. He said that SASSA will pay their grants through the new SASSA card which enables them to get paid at merchants, post offices, banks and pay points.
The Acting CEO emphasized that the new SASSA card does not allow for deductions other than for funeral cover which should not exceed ten percent of the grant amount.
- The October payment cycle began on 29 September for those beneficiaries accessing their money through merchants, banks and the post office.
Pretoria, 04 October 2018- The South African Social Security Agency is inundated with calls from beneficiaries visiting their villages with unmarked cash vans claiming to be sent by SASSA. These imposters allegedly ask beneficiaries to swipe their cards as many as three times in some cases in an effort to maximize bank charges. SASSA wishes to inform the public that its cash payments done through the South African Post Office (SAPO) only start from Monday 08 October 2018 and that they should ignore anybody posing as SASSA, who offers to pay them before the 08 October.
Cash payments will henceforth start on the 8th of every month and will be done by SAPO. In the past, electronic payments done through the post office, ATM’s and merchants were done from the 1st of every month. All electronic payments will start a day before the first of the month going forward.
Beneficiaries are requested to avoid requesting receipts when doing balance enquires at ATM’s and should rather view their balances on the ATM screen to avoid unnecessary bank charges. They should also keep their PINs secret and not disclose them to anyone including SASSA officials.
SASSA wishes to inform beneficiaries that it does not endorse any financial institution or their cards. There is only one SASSA card and it is gold in colour with a SASSA and government emblem at the top on either side. Any other card without these features is not a SASSA card. If a beneficiary wants to receive their grant through a card other than the SASSA card, they have to provide SASSA with a request for bank payment form. This form is available from banks, SASSA offices and www.sassa.gov.za. A beneficiary has the right to change their method of payment from any bank to a SASSA card as well.
Beneficiaries who wish to query anything related to their grants can call SASSA toll free on 0800 60 10 11.