By Phaladi Seakgwe
An elated Ms Ndebela from Tshepong location in Verkedevlei outside Bloemfontein is the first person to receive her money through the Post Office at this paypoint using her new SASSA card.
SASSA and SAPO are in the process of piloting payments made by the Post Office at selected paypoints nationwide.
Beneficiaries have gathered at this paypoint this morning under secured conditions by the police and private security companies to ensure that they receive their money without any challenges.
Those who have not yet swapped their old card for the new SASSA card are also being assisted to take up the new card.
The pilot process is proceeding well without any glitches.
08 August 2018 | Media Release
Beneficiaries of social grants residing around the St Johns Apostolic Church in Evaton will be treated to government services rendered by SASSA right at their door step. The service will consist mainly of card swap from the old SASSA card to the new and much improved card. Beneficiaries will also be able to receive all sorts of advice and make enquiries and apply for social grants using the mobile unit that will be on site. This follows an invitation by Bishop Daniel Mathe to Minister Shabangu in which he requested the Minister to address his congregation on SASSA’s transition during an important event in the calendar of the church, which will be attended by thousands of devout congregants from all nine provinces. The public will get an opportunity to engage Minister Shabangu on how the transition to a new payment affects them. According to the Bishop most members of his congregation are beneficiaries of social grants, hence the need to render such a service to them.
Minister Shabangu has, in recent months, been on a campaign to meet with various stakeholders within the community to educate them on SASSA’s transition from Cash Paymaster Services (CPS) to SAPO (South African Post Office) as directed by the Constitutional Court. CPS’ extended contract expires at the end of September and the Minister has vowed not to ask the Constitutional Court for another extension.
SASSA and Minister Shabangu will visit the church under the following arrangements:
Date: Saturday, 11 August 2018
Venue: St Johns Apostolic Church, Evaton
Members of the media are invited to this occasion which will be attended by Minister Shabangu and the Acting CEO of SASSA Mr Abram Mahlangu. One on one interviews with both are welcomed.
Paseka Letsatsi| SASSA spokesperson
Cell: 082 883 9969
By Phaladi Seakgwe
SASSA staff members across the country are visiting paypoints, merchants, banks and post offices to ensure smooth payment of social grants.
So far preliminary reports indicate that the payment of grants is proceeding well in all areas. Scores of beneficiaries have swapped the old card to the new gold SASSA/SAPO card and are receiving their grants through methods convenient to them.
Some of the minor challenges that have been picked up in some areas include that certain beneficiaries wanted to use the old card even after having chosen bank accounts. After investigations on the Socpen system, they are properly directed to where their money is.
General Manager for customer care Mr Sonwabo Koliti has also indicated that no major issues came through the SASSA call centre on the first day except 67 people who reported on non-payment. "We have already managed to immediately resolve 90 percent of the issues that came through and the rest will be finalized before end of business today", said Koliti.
Others mentioned that they could not withdraw more than a certain amount as a result of the money that rolled over from last month payments.
Beneficiaries who have not swapped their cards are encouraged to do so before the end of September 2018 deadline.
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