Our Vision, Mission and Values

Our Vision, Mission and Values

Vision

A leader in the delivery of social security services.

Mission

To administer quality customer-centric social security services to eligible and potential beneficiaries.

 Values

SASSA, as a public entity, subscribes to those values that promote democracy and a culture of respect for human rights. In addition, in building social cohesion, the following values are paramount:

  • ·         Transparency
  • ·         Equity 
  • ·         Integrity
  • ·         Confidentiality
  • ·         Customer - Care Centred Approach

The value proposition will require continuous refinement in order to satisfy and meet customer needs and expectations. The responsiveness of SASSA to community needs and expectations may require adjustments in respect of service delivery, information technology and administrative processes.

SASSA Events

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PAIA Details