20 May 2019 | Media Statement
The Minister of Social Development, Honourable Susan Shabangu has appointed Busisiwe Memela-Khambula as the South African Social Security Agency (SASSA) Chief Executive Officer (CEO). She takes over from Abraham Mahlangu who was the stand-in CEO since 2018.
Memela-Khambula comes with a vast senior management experience in the private, public and developmental sectors of the economy which will be valuable in an institution such as SASSA. She is a business strategist and served on several boards of directors in those sectors. Her working history also features her in CEO positions and as a Managing Director of Postbank. She has vast experience in the banking sector which will come in handy for an institution such as SASSA.
The new SASSA CEO holds several higher education qualifications from a range of institutions as well as a Masters degree in Public Administration. “The SASSA and South African Post Office (SAPO) partnership in paying social grants is at an early stage and her appointment will certainly play a key role in increasing the momentum to ensure that service delivery is enhanced”: said Minister Shabangu. I would like to express my gratitude to the erstwhile Acting CEO, Abraham Mahlangu for holding the fort during challenging periods in the life of SASSA- she continued.
Issued on behalf of SASSA.
Paseka Letsatsi (SASSA Spokesperson)
082 883 9969
02 April 2019 | Media release
Some SASSA beneficiaries encountered problems yesterday when trying to withdraw their grants at the post office and through other payment channels. This was due to a network problem on the side of the South African Post Office (SAPO) grant payment system.
The grant money has been reversed into the affected beneficiaries’ accounts and is now available for withdrawal. SASSA is working together with all relevant stakeholders on its value chain to avoid a repeat of this situation in future.
“We would like to sincerely apologise to the affected beneficiaries and their families for yesterday’s disruption in grant payments. SASSA and the Post Office are working on preventative measures to ensure that such a disruption does not occur in future- Abraham Mahlangu SASSA Acting CEO said.
Beneficiaries are requested to direct further queries to the SASSA toll-free number (0800 60 10 11).
Issued on behalf of SASSA.
Media enquiries: Paseka Letsatsi (Spokesperson)
082 883 9969
By Phaladi Seakgwe
Minister of Social Development Susan Shabangu continues to engage with traditional leaders and communities throughout the country to listen to their concerns and clarify issues relating to the new payment system used by SASSA and South African Post Office.
Speaking to hundreds of residents and local chiefs in Oakley near Hazyview recently, Minister Shabangu explained that she is interacting with communities to further explain the new approach taken by government to pay social grants throughout the country and also deal with any challenges they may experience. She emphasized that government had to take over the payment of social grants and bring the post office on board due to challenges experienced with the former service provider responsible for distribution of grants.
“As you know, there was an order by the Constitutional court to ensure that we correct the wrongs of the past. Beneficiaries of social grants suffered under the previous arrangement and we do not want to see that happening again. The issue of illegal deductions from your grants is over”, she said.
The Minister further used the occasion to assure the authority of Bakwena and residents that government will work hard to improve conditions at post offices. She said proper infrastructure will be rolled out including Wi-Fi in post offices to ensure that communities benefit as part of the process to modernize post offices.
Minister Shabangu reminded beneficiaries of social grants that grants will increase with effect from 01 April 2019 as outlined in the Budget speech delivered by Finance Minister Tito Mboweni recently.
Furthermore, she appealed to beneficiaries not to rush to withdraw their money on the first day of payment as the money will be available in their new gold SASSA cards throughout the month and beyond.
By Susan Chibaya
Deputy Minister of Social Development Ms Henrietta Bogopane-Zulu launched a computer laboratory at Indaleni School in Richmond, Kwa-Zulu Natal.
The laboratory was built in collaboration with MTN. The lab is equipped with computers to cater for deaf and autistic students to ensure that teaching and learning happen without challenges. Equipped with sign language curriculum software, the infrastructure will ensure that the kids are also exposed to programming and coding.
Ms Bogopane - Zulu further explained that the laboratory is not only for students but for parents and the community as well. Parents with deaf children can use the laboratory to learn sign language. She encouraged the students, parents and community to look after the laboratory and not abuse the computers.
Furthermore, school uniform, lockers, bicycles were donated and the MTN Foundation ensured that fencing is put around the school.
The deputy minister also engaged with the parents and principal of the school to address and discuss challenges faced by parents with children that attend the school as well as issues of non-payment of hostel fees by parents, drug and alcohol abuse by students and the lack of teaching assistance.